Terms of use

These terms are between you and Mohamed Abdul Hameed (“we”), who runs ClarifyMuch (the “service”), available on our website and in our Android and iOS apps. By creating an account or using the service you agree to them. If you use the service for a business, you confirm you can bind that business to these terms. If you don't agree, please don't use the service.

The service reads invoices, receipts and bank statements that you upload and turns them into spreadsheet files (XLSX and CSV), running automatic checks on the numbers. We may change, improve or remove features over time.

You sign in with a one-time link or code sent to your email address, so you are responsible for keeping that mailbox secure and for everything done through your account. Your account and credits are the same on the website and in the apps.

• One credit processes one page. New accounts receive 5 free credits.
• The first page of any document can be previewed without using a credit, within the daily preview limit.
• Credits don't expire, have no cash value and can't be transferred or exchanged.
• Credits are bought in packs. On the website they are paid in crypto through a third-party payment processor (currently ETH, USDT or TRX), and blockchain payments can't be reversed once sent. In the Android and iOS apps they are bought as in-app purchases through Google Play or the Apple App Store, at the price and with the taxes shown by the store. Prices may change over time for future purchases.
• Automatic refunds: if processing fails, the credits for pages that weren't processed are returned to your balance automatically, and if we can't produce your spreadsheets at all, all of the job's credits are returned.
• A job flagged “needs review” has been processed and delivered, so its credits are not refunded: the flag means one of our checks found numbers that don't add up, which can be an error in the original document.
• No other refunds from us. Purchases of credits are final. Beyond the automatic refunds above, we don't offer refunds for purchased credits, including for unused credits or credits remaining when an account is closed.
• Purchases through Apple or Google. Those stores handle payment and any refund request under their own policies, so ask them, not us. If a store refunds or reverses a purchase, we remove the credits it bought from your balance; if you have already used them, your balance can go below zero until you buy more.
• Nothing in this section affects rights you have under consumer protection law that can't be waived.

• You must have the right to upload the documents you submit and to have them processed by us and our service providers, including where they contain other people's personal data.
• You keep all rights in your documents. You give us permission to process them solely to provide the service to you.
• We delete your files, extracted data and generated spreadsheets 24 hours after a job finishes. Download what you need before then; we can't recover deleted files. See the privacy page for the details, including how our AI provider handles data.

You agree not to:

• upload anything unlawful, or anything you don't have the right to share;
• try to get around limits, rate limits or credit accounting, or to interfere with or overload the service;
• upload malicious files, or probe or attack the service or other users' data;
• use the service to build a competing product, or resell it, without our written agreement.

We may suspend or close accounts that break these rules.

The service uses AI to read documents, and AI makes mistakes: it can misread, miss or mis-assign figures. Our automatic checks catch many errors but not all of them, and a document that passes the checks can still be wrong. The output is not accounting, tax, legal or financial advice. You are responsible for reviewing results against the original documents before relying on them.

We aim to keep the service running but provide it “as is” and “as available”, and we don't promise it will be uninterrupted or error-free.

The service is a tool that reads documents with AI and produces spreadsheets. As explained in section 7, its output can contain mistakes, and you are responsible for checking it before you rely on it.

To the fullest extent the law allows:

• We are not liable for indirect or consequential loss, or for loss of profit, revenue, business, goodwill or data, or for any decision, filing, payment or accounting entry you make or rely on because of the output of the service.
• Our total liability to you for all claims arising out of or relating to the service or these terms is limited to the amount you paid us for credits in the 12 months before the event that gave rise to the claim, or US$50 if you have not paid us anything.
• We are not responsible for third parties we do not control, including payment processors, app stores, blockchain networks, email providers, and the AI provider that reads your pages, or for interruptions in the internet or your own devices.

Nothing in these terms limits or excludes liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot be limited or excluded by law. If you are a consumer, you keep any rights that the law of your country gives you and that cannot be waived.

You can stop using the service at any time. You can delete your account yourself from the dashboard on the website or in the app, or contact us at [email protected]. We may suspend or end your access if you break these terms or if we have to by law. As explained in section 4, purchased credits are non-refundable, including any that are unused when an account is closed.

These terms, and any dispute arising out of or in connection with them or the service, are governed by the laws of the Republic of Maldives. The courts of Malé, Maldives, have jurisdiction over any such dispute.

If you are a consumer, this does not take away the protection of mandatory consumer laws of the country where you live, or any right you have to bring a claim in the courts of that country.

Please contact us at [email protected] first so we can try to resolve any problem informally.

We may update these terms; the date at the top shows the latest version, and we will tell you about significant changes. Questions: [email protected].

• Whole agreement. These terms, together with our privacy page and cookie policy, are the whole agreement between you and us about the service and replace any earlier understanding about it.
• If part of these terms can't be enforced, the rest still applies, and we will replace that part with the closest one that can be.
• No waiver. If we don't enforce a right straight away, that does not mean we have given it up.
• Transfer. You may not transfer your account or these terms to anyone else without our written consent. We may transfer them to someone who takes over the service, and will tell you if we do.
• App stores. If you get the app from the App Store or Google Play, the store's own terms also apply to you. The store is not a party to these terms and is not responsible for the app or for supporting it; we are.
• Events beyond our control. We are not responsible for a delay or failure caused by something outside our reasonable control, such as an outage at an infrastructure or AI provider, a network failure, or a natural event.
• Notices. We may notify you by email to the address on your account or in the service. You can contact us at [email protected].
• Language. If these terms are translated, the English version applies if the two differ.
• What continues after you leave. Sections that by their nature should keep applying after your account closes (including sections 4, 5, 7, 9, 11 and 13) do.